Terms of Service ("TOS") for Online Food Ordering

Please read these Terms of Service carefully before using our online ordering service ("Service") provided by Wild Berry Acai ("Wild Berry Acai," "we," or "us"). By accessing or using our Service, you agree to be bound by these TOS. If you do not agree to these terms, please do not use our Service.


1.1 By placing an order through our online ordering system, you agree to purchase the selected items from our menu.

1.2 You acknowledge that the estimated pickup time provided is an approximation and may be subject to variations beyond our control.

Payment and Charges:

2.1 You agree to pay the total amount for your order, including the cost of the selected items.

2.2 Payment methods accepted will be clearly indicated on the website or application. 

2.3 By providing your payment information, you authorize us to charge the specified amount to your selected payment method. We assure you that all payment transactions will be securely processed and handled in accordance with industry standards to protect your financial information.

2.4 Additionally, your signature serves as an acknowledgement of the purchase and verifies the accuracy of the items received upon pickup of your purchase.

Accuracy and Changes:

3.1 You are responsible for providing accurate and up-to-date information when placing your order, including your contact details, delivery address, and any special instructions.

3.2 If any changes need to be made to your order after submission, please contact us immediately. We will make reasonable efforts to accommodate your request, but we cannot guarantee that changes can be made once the order is being prepared or out for delivery.

Refunds and Returns:

4.1 Refunds or returns may be subject to our refund policy, which will be communicated on our website or application.

4.2 If you believe there is an issue with your order, such as incorrect items or quality concerns, please contact us within a reasonable time to address the matter.

Account Security:

5.1 If you create an account to use our Service, you are responsible for maintaining the confidentiality of your account information, including your username and password.

5.2 You agree to notify us immediately of any unauthorized access or use of your account.

Limitation of Liability:

6.1 We strive to provide accurate information and a smooth ordering experience.

However, we shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our Service, including but not limited to issues related to orders, deliveries, or food quality.

Modification or Termination:

7.1 We reserve the right to modify, suspend, or terminate the Service, or any part thereof, at any time without prior notice.

7.2 We may also update these TOS from time to time. It is your responsibility to review the TOS periodically, and your continued use of the Service after any modifications signifies your acceptance of the updated terms.

Governing Law:

8.1 These TOS shall be governed by and construed in accordance with the laws of the State of Tennessee for customers in Tennessee. Any disputes arising from these Terms of Service, or the use of our Service shall be subject to the exclusive jurisdiction of the court in the respective state.

If you have any questions or concerns regarding these Terms of Service, please contact us using the contact information provided on our website or application.

Last updated: 11/16/23